In Utility-Led Building Benchmarking, Think User-First, Not Customer-First. In Product Management, I generally prefer to follow best practices and the market. That said, I’m going to argue for something unconventional – I’m going to make the case for NOT taking a customer-first approach building benchmarking program design. The context for this approach is important: it’s all about creating successful utility-led building benchmarking programs AND getting whole building data into the… Read More »In Utility-Led Building Benchmarking, Think User-First, Not Customer-First
Want to make the most of AMI data today? Look to whole building benchmarking. When AMI (Advanced Metering Infrastructure) entered the scene in 2009, it provided a textbook innovation, making an existing process better. We needed the change – traditional metering relies heavily on manual monitoring and mechanical devices, while AMI enables granular customer data to be transmitted with incredible frequency. As the industry has evolved, AMI (and AMI data)… Read More »Want to Make the Most of AMI Data Today? Look to Whole Building Benchmarking.