Program Management

Our program managers, technical analysts and data experts know how to make utility programs work.

Whether your utility organization is building a program from the ground up, needs a trusted partner to help optimize existing processes or is looking for tools and technology support, Calico brings years of experience in multiple dimensions of Commercial and Residential Distributed Resource Management.  

Together, our team of professionals is a pragmatic group of utility and energy experts, data and software engineers and market and business strategists. Whether you need a smart thermostat program design expert or someone to translate your regulator’s new requirements for data submission, we can mobilize resources to deliver for your team. We’re ready to help. 

Design for ongoing program success

From smart meters to load reduction and curtailment processes, there are many programs (and solutions) at play in the utility space. With layers of regulations, consumer protections and increasing IoT/BYOD realities, utility program managers have many options. And underlying everything sits detailed information exchange, complex workflows and integrations across systems. 

In our experience, good program design depends on organizing and querying clean, aggregated data. We help our customers make sure their programs are set up to handle it all, and we are always ready to help unpack the trickle-down effects of new requirements.  

Focus areas and expertise:

  • Interfacing with the hardware on customer and control sides 
  • Integrating into utility backend systems 
  • Event management 
  • Program operations 
  • Field studies 
  • Bid analysis for RTO participation 
  • Staffing 
  • Communications 
  • Measurement and verification (M&V) analysis 

Smart Thermostat Integration Tools

Calico offers applications, software tools, hosting and other services to automate and support your best-in-class Demand Response, Dynamic Pricing and other Demand Side Management (DSM) initiatives. We’ve built integrations with a variety of industry entities, including multiple Smart Thermostat vendors, PJM and other regional transmission organizations, the EPA’s ENERGY STAR Portfolio Manager® and many other vendors in the space. This experience, and our accompanying technology, means that we’re ready and able to implement solutions based on specific customer needs. To find out how our tools can help enable a successful program or initiative for your organization, contact us today. 

Reporting and Auditing

Programs often succeed or fail at the data level. And that means that utilities need to surface, analyze, take action on and constantly audit the right data sets and sources to secure the future of important programs. With any DSM program, it takes a detailed look at enrollment data and a careful eye on data streams. To provide regulators with accurate information, post-event data needs to be pulled and analyzed.  

When it comes to gathering data sets from advanced metering systems, many utilities struggle against two obstacles: access and speed. Calico employs rapid reporting methods to drastically reduces access time, even for a year’s worth of data, from days to minutes. We’ve done the backend work and have the database expertise required to pull the right data, and our experience team constantly checks for completeness, quality and potential errors. More than that, we deliver consumable formats, making it easy for different stakeholders to derive value from the data we pull. 

What is Demand Side management?

load curtailment

On the consumer side, demand side management (or load management) seems simple: altering energy consumption behavior for an incentive. But for utilities, it takes a lot to make programs work. Whether it’s smart thermostats or switches, utilities need the right equipment in the field. Program owners need systems and processes that ensure smooth event management. And across any program, you need clean, organized data for reporting, auditing and more.

Calico’s years of experience in load management mean that we consider each and every element of program success. We’d love to talk about your program goals or plans for new initiatives.

Ready to Learn more?

Contact us today.